FREQUENTLY ASKED QUESTIONS

Question: What is the purpose of this event?

Answer:
DealMaker Australia is a networking event for Advertisers and Publishers in the Rakuten Advertising Network where meetings take place related to driving sales for Advertisers and driving commissions for Publishers. It is also an opportunity to learn about the Rakuten Advertising Network and about the performance marketing industry in general.

 

Question: Why am I having trouble registering online?

Answer:
Admission is limited to Rakuten Advertising clients, partners, and invited guests. To confirm your invitation status, we ask that you verify your name and e-mail. Sometimes, however, our records are not up-to-date and we may not have your current information on record. If you have received an invitation and are currently experiencing difficulty registering, please contact events@rakuten.com so we may update your information into our system.


Question: How can I invite my colleague or partner to Rakuten Advertising DealMaker Australia?

Answer:
If you think there is an executive in your company or a valued partner who would benefit from attending the event, please send their name and contact information to events@rakuten.com.


Question: How can I invite an industry friend to Rakuten Advertising DealMaker Australia?

Rakuten Advertising publishers are eligible for 1 additional complimentary ticket for themselves and an eligible “plus one”. An eligible “plus one” include advertiser contacts who are not currently on the Rakuten affiliate network.


Question: What is the registration cancellation policy?
Answer:
Cancellations for Rakuten Advertising DealMaker Australia must be submitted in writing prior to
Friday, 25 July, 2025. Refunds are not available after this date, nor are name substitutions. If you can no longer attend, we recommend transferring your pass to a co-worker prior to the August 12th deadline. If a person registers using a complimentary pass, but does not check in onsite, transfer, or cancel the registration, the person will be charged a $50 no-show fee to help off-set costs incurred by Rakuten Advertising. No refunds will be applied. All cancellation or name change requests must be submitted via email to events@rakuten.com.

 

Question: What is PartnerSpace?

Answer:

PartnerSpace is a 75-90 minute dedicated session that gives publisher sponsors the ability to showcase their services and engage with advertisers during the event. Sponsors may also host meetings at their table using the event app. Take a look at our sponsorship offerings and contact events@rakuten.com to get started.


Question: How do I obtain a press pass?

Answer:
To inquire about a press pass, please contact us at events@rakuten.com.


Question: What is the conference dress code?

Answer:
The dress code for the event is Smart Casual. In other words, comfortable yet professional. 

 

Question: Who is Rakuten Advertising?

Answer:

Rakuten Advertising delivers performance-driven, brand-driven, and people-driven ad solutions that help the world’s top brands connect with unique, highly engaged audiences – from first impression to final sale. Backed by Affiliate Intelligence, industry-leading technology, global media properties, and the largest, high-quality partner network, Rakuten Advertising taps into data and experience to develop the strategies and ad experiences that will drive engagement, sales, loyalty, and beyond.

A leader in the industry since its beginnings, Rakuten Advertising is a division of Rakuten Group, Inc. (4755: TOKYO), one of the world’s leading internet service companies. The company is headquartered in San Mateo, California, with offices throughout EMEA, APAC, LATAM, and North America. Learn more at RakutenAdvertising.com.