FREQUENTLY ASKED QUESTIONS
Question: What is the purpose of this event?
This is a networking event for Advertisers and Publishers in the Rakuten Advertising Canadian Network, where meetings take place related to driving sales for Advertisers and driving commissions for Publishers. It is also an opportunity to learn more about the Canadian Network within Rakuten Advertising and about the affiliate industry in general.
Question: Why am I having trouble registering online?
Admission is limited to Rakuten Advertising clients, partners, and invited guests. To confirm your invitation status, we ask that you verify your name and e-mail. Sometimes, however, our records are not up-to-date and we may not have your current information on record. If you have received an invitation and are currently experiencing difficulty registering, please contact firstname.lastname@example.org so we may update your information into our system.
Question: How can I invite my colleague or partner to Rakuten Advertising DealMaker Canada?
If you think there is an executive in your company or a valued partner who would benefit from attending the event, please send their name and contact information to email@example.com.
Question: What is the registration cancellation policy?
Cancellations for Rakuten Advertising DealMaker Canada must be submitted in writing prior to Friday, 7th October, 2022. Refunds are not available after this date, nor are name substitutions. If you can no longer attend, we recommend transferring your pass to a co-worker prior to the 7th October deadline. If a person registers using a complimentary pass, but does not check in onsite, transfer, or cancel the registration, the person will be charged a $50 no-show fee to help off-set costs incurred by Rakuten Advertising. No refunds will be applied. All cancellation or name change requests must be submitted via email to firstname.lastname@example.org.
Question: Is this event accessible?
Yes, the event will take place on the 17th floor of the OMNI King Edward in the Crystal Ballroom and is accessible by elevator.
Question: What is DealSpace?
DealSpace is a session where attendees have the opportunity to network with Advertisers and Publishers who have purchased a DealSpace sponsorship. Sponsors display their collateral and giveaways at their table. It is a great way for sponsors to gain exposure at the event and for attendees to have meaningful conversations with potential partners. Contact email@example.com to learn more about the available sponsorship opportunities and check out our Sponsorship section on the site.
Question: How do I obtain a press pass?
To inquire about a press pass, please contact us at firstname.lastname@example.org.
Question: What is the conference dress code?
The dress code for the event is Smart Casual. In other words, comfortable yet professional. A coat check will be available to attendees for storage of personal belongings throughout the event.
Question: Who is Rakuten Advertising?
Rakuten Advertising connects leading agencies, brands and publishers to active and engaged consumers around the world. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. Its foundation of advanced technology, data and strategic services positions Rakuten Advertising to offer a differentiated suite of marketing and advertising solutions, while constantly pushing the industry forward. It is a division of Rakuten Inc., one of the world’s leading Internet service companies. The company is headquartered in San Mateo, CA, with offices throughout EMEA, APAC, LATAM and North America. Learn more at www.RakutenAdvertising.com.