FREQUENTLY ASKED QUESTIONS
Question: What is the purpose of this event?
This is a networking event for Advertisers and Publishers in the Rakuten Advertising Network where meetings take place related to driving sales for Advertisers and driving commissions for Publishers. It is also an opportunity to learn about the Rakuten Advertising Network and about the industry in general.
Question: Why am I having trouble registering online?
Admission is limited to Rakuten Advertising clients, partners, and invited guests. To confirm your invitation status, we ask that you verify your name and e-mail. Sometimes, however, our records are not up-to-date and we may not have your current information on record. If you have received an invitation and are currently experiencing difficulty registering, please contact firstname.lastname@example.org so we may update your information into our system.
Question: How can I invite my colleague or partner to Rakuten Advertising DealMaker USA?
If you think there is an executive in your company or a valued partner who would benefit from attending the event, please send their name and contact information to email@example.com.
Question: What is the registration cancellation policy?
Cancellations for Rakuten Advertising DealMaker USA must be submitted in writing prior to Monday, April 17, 2023. Refunds are not available after this date, nor are name substitutions. If you can no longer attend, we recommend transferring your pass to a co-worker prior to the April 17th deadline. If a person registers using a complimentary pass, but does not check in onsite, transfer, or cancel the registration, the person will be charged a $500 no-show fee to help off-set costs incurred by Rakuten Advertising. No refunds will be applied. All cancellation or name change requests must be submitted via email to firstname.lastname@example.org.
Question: What is DealSpace?
DealSpace is a session on Tuesday, May 2nd where attendees have the opportunity to network with Advertisers and Publishers who have purchased a DealSpace sponsorship. Sponsors display their collateral and giveaways at their table. It is a great way for sponsors to gain exposure at the event and for attendees to have meaningful conversations with potential partners. Contact email@example.com to learn more about the available sponsorship opportunities and check out our Sponsorship section on the site.
Question: How do I obtain a press pass?
To inquire about a press pass, please contact us at firstname.lastname@example.org.
Question: What is the conference dress code?
The dress code for the event is Smart Casual. In other words, comfortable yet professional. Keep in mind the weather average is hot at La Quinta in May!
Question: Who is Rakuten Advertising?
Rakuten Advertising delivers performance-driven, brand-driven, and people-driven ad solutions that help the world’s top brands connect with unique, highly engaged audiences – from first impression to final sale. Backed by industry-leading technology, global media properties, and the largest partner network, Rakuten Advertising taps into decades of consumer data and experience to develop the strategies and ad experiences that will drive engagement, sales, loyalty, and beyond. A leader in the industry since its beginnings, Rakuten Advertising is a division of Rakuten Group, Inc. (4755: TOKYO), one of the world’s leading internet service companies. The company is headquartered in San Mateo, California, with offices throughout EMEA, APAC, LATAM, and North America. Learn more at RakutenAdvertising.com.