Question: What is the purpose of this event?
Answer:
This is a networking event for Advertisers, Publishers and Agencies in the Rakuten Advertising Network where meetings take place related to driving sales for Advertisers and driving commissions for Publishers. It is also an opportunity to learn about the Rakuten Advertising Network and about the industry in general.

Question: What does my registration fee include?
Answer:
The registration fee includes access to Huddle Room Networking, keynote sessions, luncheon, strategy sessions, PartnerSpace, the Golden Link Awards and after party on Wednesday, 25th of March.

Question: How do I access the networking community?

Answer: The networking community will launch by 1st of March. You must be opted-in to the community to schedule meetings and send messages.

Question: Why am I having trouble registering online?
Answer:
Admission is limited to Rakuten Advertising clients, partners, and invited guests. To confirm your invitation status, we ask that you verify your name and e-mail. Sometimes, however, our records are not up-to-date and we may not have your current information on record. If you have received an invitation and are currently experiencing difficulty registering, please contact events@rakuten.com so we may update your information into our system.

Question: How can I invite my colleague or partner to Rakuten Advertising DealMaker Europe?
Answer:
Please visit the Conference Fees & Policies page for ticketing rules for your colleague. If you have a valued partner who would benefit from attending the event, please send their name and contact information to events@rakuten.com. 

Question: What is the registration cancellation policy?
Answer:
Cancellations for Rakuten Advertising DealMaker Europe must be submitted in writing prior to Friday, 27th of February. Refunds are not available after this date, nor are name substitutions. If you can no longer attend, we recommend transferring your pass to a co-worker prior to the 6th May deadline.

If a person registers using a complimentary pass, but does not check in onsite, transfer, or cancel the registration, the person will be charged a £350 no-show fee to help off-set costs incurred by Rakuten Advertising. No refunds will be applied. All cancellation or name change requests must be submitted via email to events@rakuten.com.

As an exception, ticket refunds will be given to any guest who is not able to travel due to illness.

Question: How do I obtain a press pass?
Answer:
To inquire about a press pass, please contact us at events@rakuten.com. 

Question: What is the conference dress code?
Answer:
The dress code for the event is Smart Casual. In other words, comfortable yet professional.
 

Question: Who is Rakuten Advertising?
Answer: Rakuten Advertising connects leading agencies, brands, and publishers to active and engaged consumers around the world. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty. Its foundation of advanced technology, data and strategic services positions Rakuten Advertising to offer a differentiated suite of marketing and advertising solutions while continually pushing the industry forward. It is a division of Rakuten Inc. (4755: TOKYO), one of the world’s leading Internet service companies. The company is headquartered in San Mateo, CA, with offices throughout EMEA, APAC, LATAM and North America. Learn more at https://rakutenadvertising.com/en-uk/