FREQUENTLY ASKED QUESTIONS

Question: What is the purpose of this event?

Answer:

Rakuten Advertising brings Partner Up+, the innovative networking event for the affiliate marketing industry, to Munich. Would you like to learn more about how to achieve breakthrough results in the implementation of your online strategy – to outperform and outthink your competitors – and to establish or deepen high-quality and successful partnerships? Then you've come to the right place – Partner Up+ pairs strategic content with premium networking. 

 

Question: What does my registration fee include?

Answer:

The registration fee includes access to all elements of the event from content sessions, networking & catering  on 23rd of March, 2023.

 

Question: Why am I having trouble registering online?

Answer:

Admission is limited to Rakuten Advertising clients, partners, and invited guests. To confirm your invitation status, we ask that you verify your name and e-mail. Sometimes, however, our records are not up-to-date and we may not have your current information on record. If you have received an invitation and are currently having difficulty registering, please contact events@rakuten.com so we may update your information in our system.

 

Question: How can I invite my colleague or partner to Rakuten Advertising Partner Up+?

Answer:

If you think there is an executive in your company or a valued partner who would benefit from attending the event, please send their name and contact information to events@rakuten.com.

 

Question: What is the registration cancellation policy?

Answer:

Cancellations for Rakuten Advertising Partner Up+ must be submitted in writing prior to 10th of March 2023.

Refunds are not available after this date, nor are name substitutions. If you can no longer attend, we recommend transferring your pass to a co-worker prior to the deadline. 

If a person registers using a complimentary pass, but does not check in onsite, transfer, or cancel the registration, the person will be charged a €50 no-show fee to help off-set costs incurred by Rakuten Advertising. No refunds will be applied. All cancellation or name change requests must be submitted via email to events@rakuten.com.

As an exception, ticket refunds will be given to any guest who is not able to travel due to COVID-19 restrictions or illness.

 

Question: How do I obtain a press pass?

Answer:

To inquire about a press pass, please contact us at events@rakuten.com. 

 

Question: What is the conference dress code?

Answer:

The dress code for the event is Smart Casual. In other words, comfortable yet professional.

 

Question: Who is Rakuten Advertising?

Answer: 

Rakuten Advertising leads the industry in delivering performance-driven ad solutions that help the world’s top brands connect with unique, highly engaged audiences – from awareness to activation.At Rakuten Advertising, we outthink the competition and outperform your expectations. Our experienced full-service team leverages our global ecosystem and dedicated media properties to create strategic, creative ad experiences that drive engagement, action, loyalty, and value.

 

Networking Community FAQs

 

Question: What is the Networking Community?

Answer:

All attendees who have opted-in to the networking community will be visible in the Attendee Directory within the Networking Community. All those who have opted-in will be able to request, book, accept and decline meetings ahead of the event through our Networking Community. The Networking Community will open about one month prior to the event. 

 

Question: What is Partner Networking?

Answer: 

Partner Networking is dedicated time for on-site meetings between our advertisers, publishers, and agencies. We will have a dedicated room on-site for pre-booked meetings. The room will host 20 - 30 tables with 4 chairs per table and will be open from 4.00-6.15pm. You will be able to book in 15- or 30-minute length meetings.

 

Question: How do I schedule meetings and access the Attendee Directory & Networking Community?

Answer:

 You will schedule meetings through our Networking Community which will launch about one month ahead of the event. Once the community has launched, instructions will be sent to all registered event attendees and be available on the website.